Client Advisor - Part Time (20 hours)
Client Advisor
This role is for you if you:
Have a passion for sales and creating exceptional client experiences.
Are motivated by unlimited earning potential.
Want to work with a luxury brand that delivers only the highest quality and excellence.
Possess a creative mindset for attracting clients to our store and increasing brand exposure.
Enjoy networking and building long-term relationships with clients.
Have a desire to continuously grow and expand your skills and knowledge.
Seek exposure to a global work environment.
About the role
As a dynamic and charismatic Client Advisor, you will take a proactive approach to attracting high-end clients to our store and guiding them through a personalised experience of the highest quality. Your passion for sales and building brand reputation, coupled with your ability to network and nurture lasting client relationships, will contribute to our continuous growth. Your hunger for improvement and sales excellence will not only help expand our business but also elevate our brand, bringing the best sleep in the world to more people.
Responsibilities
Advising every client with exceptional, personalised service, understanding their needs and guiding them to the right sleep solution throughout their journey with us.
Actively engaging with clients through outreach initiatives and creative events to drive sales and grow your client base.
Serving as a brand ambassador for Hästens, promoting our products and services with enthusiasm and professionalism.
Leading by example and coaching colleagues to deliver outstanding client service and sales performance.
Ensuring the Hästens store environment is welcoming, organised, and visually appealing to enhance the client experience.
Continuously seeking opportunities for self-improvement and staying updated on industry trends and product knowledge to better advise clients.
Skills and requirements
Bachelor’s or master’s degree.
Valid driver’s licence.
Sales experience
Demonstrated success in a sales-driven environment, with a track record of achieving or exceeding sales targets.
CRM experience.
Proactive attitude
Self-motivated and proactive approach to sales, with the initiative to seek out new opportunities and drive business growth.
Client service excellence
Strong interpersonal skills and a genuine passion for providing exceptional service. Ability to listen attentively to clients’ needs and offer tailored solutions.
Communication skills
Clear and effective verbal and written communication to explain product features and benefits and build rapport with clients.
Verbal and written proficiency in Swedish and English.
Relationship building
Ability to cultivate trusting relationships with clients and colleagues, fostering loyalty and collaboration.
Flexibility
Willingness to work flexible hours, including weekends and holidays, to meet the needs of the business and clients.
- Area of opportunity
- GLOBAL RETAIL
- Role
- Client Advisor
- Location
- Stockholm
- Employment type
- Part-time
Stockholm
About Hästens
At Hästens, we strive for a world where people sleep well – one that’s more joyful, peaceful and loving. Every day since 1852, we continue to hone our world-class craft in our factory in Köping, Sweden.
Sleep may be today’s ultimate modern luxury. But it’s more than that; it’s a biological necessity and the foundation of our entire wellbeing. We want people to sleep well so that they can create the future they dream of upon waking. That’s why our master craftsmen consider and handcraft every detail of our bespoke designs using only the finest natural materials.
We are proud to be a world-class international brand, operating in 50 countries with over 250 partners in Europe, Asia, America and Africa – and still growing.