Export & Shipping Specialist

Join Our Growing Team


About Us:

Since 1852, Hästens Beds has been committed to crafting the best sleep. The skilled craftspeople at our factory in Köping, Sweden, have been refining our work for generations. Every bed is bespoke and made by hand using only the best natural materials. The difference lies in the details and our quest to provide the most restful sleep for people who want to lead a higher quality of life. With operations in 43 countries and over 200 partners in Europe, Asia and America, the small family-owned company has grown into a global producer and retailer of premium beds.


Position Overview:

The Export and Shipping Specialist will be responsible for planning and coordinate shipments to all export countries outside EU from our Central Warehouse in Borås and together with our 3PL warehouses. The position requires being structured, flexible, creative and inspired to serving both internal members from Sales to Supply and external key points such as forwarders and customers.

Hästens are currently represented in 43 countries and you are the master in Incoterms, transportation planning, document handling and to manage different requirements from our markets. High focus on communicative skills, provide excellent service, following up on accurate delivery performance and on time deliveries.

A team member with high energy, willingness to drive improvements for efficiency and creating excellence in operations and customer value!

Duties & Responsibilities:

1. Responsible to coordinate and book shipments

2. Responsible to issue shipping documents for customs

3. Responsible to notify customers and follow up on time deliveries

4. Responsible for freight invoices and costs

5. Responsible to handle transport damages

6. Responsible to set up transport master data

1. Responsible to coordinate and book shipments

Checking the system daily and plan orders for shipments in advance

Coordinator between sales, production planning, order management and the warehouses for on-time deliveries

Book standard transport in TA system with forwarders in most cost-efficient load and on time in accordance to promised dates

Pre book container loads and secure capacity and equipment

Handle standard and rush orders from samples by courier to large airfreight shipments

Handle special transport and be an important part and drive solutions in bigger complex shipments and projects

2. Responsible to issue shipping documents for customs

Issue invoice to forwarders for export declaration

Issue certificates in Chamber of Commerce system

Issue customs documents in TDS System 

Issue special documents for certain regions for import at the destination

3. Responsible to notify customers and follow up on time deliveries

Notify customer with shipping documents and estimated time of arrival for the import

Send waybill once received from forwarder

Keep customer informed if any discrepancies occur during transport and with reason if eta are affected

4. Responsible for freight invoices and costs

Calculate freight charges and add on orders

Approve freight invoices in the finance portal

Follow up on pricing and cost with forwarders

5. Responsible to handle transport damages

Coordinate with claim department regarding replacement for damaged goods

Contacts with forwarder for reimbursement of damaged goods

Contact with insurance company for documentation and regress for reimbursement of damaged goods

6. Responsible to set up transport master data

Set up lead time for transport and zones on each customer in master data for correct delivery dates

Experience and Requirements:

3+ years of experience within Transportation planning and Export handling

3 + years’ experience with ERP and TA systems

3 + experience in customs related rules

Experience within Distribution and Logistics is an advantage

Experience within e-commerce is an advantage

Other requirements

Fully energized and committed

Willing to drive change and improvements

The person should be passionate about providing an exceptional customer experience, team player

Technical literacy a must (i.e., ERP and TA system, Excel, Keynote, etc.)

Possibility to travel is required

Ability to work independently as well as in a team

Well organized with a hands-on problem-solving attitude

Flexible and can meet internal and statutory deadlines


Hästens Beds is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records, consistent with legal requirements.

Location: Köping, Sweden

Compensation & Benefits:

Featured Benefits: We offer a comprehensive and competitive benefits program

Competitive Salary

Or, know someone who would be a perfect fit? Let them know!



Nya Hamnvägen
731 36 Köping Directions View page



Here at Hästen we invest in the people, whether it's about a communication course, leadership training or a Christmas gift - we want you to feel appreciated!

We have our own Executive Coach and also our Sales Trainer. They are here to help our team-members perform at the highest level both inside and outside of Hästens.

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